New Name for Enhanced Community Care Management Program

Effective July 20, 2026, the Enhanced Community Care Management (ECCM) program will be known as Well in Place.

It’s crucial to emphasize that this change is solely a name change. The core components of the program, services offered, and the dedicated interdisciplinary team remain unchanged.

The change in name is intended to help members better understand and engage with the program, while also supporting increased referrals from providers for appropriate care. The referral process will also remain the same.

The new name, Well in Place, which may appear with the tagline, “The Right Care. Right where you are,” more accurately conveys the dedication in providing personalized health support conveniently where members live or receive care, often right in their homes or communities.

Through programs such as Well in Place, Highmark is committed to transforming healthcare and creating a more holistic experience for members with serious illness or complex conditions.

All relevant member and provider materials will be updated to reflect the Well in Place name change and will be distributed closer to the launch date.

For additional questions, reach out to GetSPS@highmark.com.