Policies & Programs
Learn about Highmark's comprehensive set of medical policies, care management programs, formulary, and pharmacy programs.
Highmark Programs
Care Management
Our Care Management programs integrate the delivery of health care services with our members, their employers or groups, and our network providers.
Pharmacy Programs
Highmark's Pharmacy programs are designed to ensure that our members have access to the medications they need while managing costs.
Formulary
The Highmark Formulary is a list of prescription drugs reviewed by our Pharmacy and Therapeutics (P&T) Committee to promote quality, cost-effective patient care.
Telehealth
Highmark's Telehealth programs are designed to empower patients to be more engaged with their everyday health, and to help them manage their care between office visits.
Additional Help
Provider Service Center
Can't find an answer? Call us: 8 a.m. to 5 p.m. EST, Monday through Friday.
Clinical Services
Still have questions? Call us: 8:30 a.m. to 7 p.m. Monday through Friday, 8:30 a.m. to 4:30 p.m. Saturday and Sunday.
