Training

Training

Last Updated: Wednesday, September 04, 2024

Here are some frequently asked questions (and answers) about training with Availity, Highmark's provider portal.

Availity has recorded webinars for you to view.

  • Go to the Help & Training tab on the homepage.
  • Click Get Trained from the drop-down menu to view recorded demos and webinars. 

This Crosswalk document will show you how to find all the Availity tools and functions you need to work with Highmark.

Crosswalk Document 

*NOTE: You must be registered with Availity to access the training resources mentioned above.

All Availity users can participate in training.

Yes, Highmark has resources available on the following topics:

Prior Authorization

  • The Obtaining Authorizations page of the Provider Resource Center includes guides and videos on how to submit electronic authorizations.

Claim Submission

Latest Availity News


For all our recent articles about the transition to the new provider portal, read the latest issues of Provider News.

Provider News

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