Provider Training

Provider Training

Last Updated: Monday, September 16, 2024

These trainings are a great way to give current staff helpful information about Highmark policies, programs, and procedures.


Welcome Documentation


Navigating the Provider Resource Center (PRC)


Availity Self-Service

Providers who are not currently registered to use Availity should register using the following link: Register and Get Started with Availity Essentials

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Provider File Management Guide


Provider Quarterly Outreach


Medicare Advantage and Part D - General Compliance Training and Combatting Fraud, Waste, and Abuse Training

This training is a 4-step process. Please review each link in order. After Step 3, open the link for the Training Attestation.

Step 1:Highmark Training

Step 2:Medicare Parts C and D General Compliance Training

Step 3:Combating Medicare Parts C and D Fraud, Waste, and Abuse

Step 4:Training Attestation

  • Once you meet the program requirements, an authorized representative of your organization can complete and retain a copy of the attestation form above for your records.

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Medicare Advantage Documentation


Informational Training and Documentation