Reimbursement Resources

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Reimbursement Resources

Find the information, tools, and guidelines you need for efficient claims submission.

Billing Guides

Billing Highlights for Facilities

  • wpa/ nepa
  • cpa/ sepa

View billing requirements and tips for facility providers (hospitals, surgery centers, and other facility types).

Hospital OPPS Based Payment Method

  • wpa/ nepa
  • cpa/ sepa
  • wv
  • de

Learn about Highmark’s hospital outpatient prospective payment (OPPS) method and access quarterly training materials.

Facility Reimbursement Manual

  • wv

This manual outlines the reimbursement process between Highmark Blue Cross Blue Shield (WV) and providers for inpatient and outpatient services.

Independent Dispute Resolution (NY)

  • wny
  • neny

Learn about New York’s surprise-billing Independent Dispute Resolution (IDR) process for eligible payment disputes.

Inpatient Facility Diagnosis Guidelines

These guidelines are for complex conditions to support accurate coding and reimbursement to members.

Schedules and Calendars

APC Pricing Update Calendar

View the dates when Ambulatory Payment Classification (APC) pricing components were updated and bill using current outpatient rates.

Medically Unlikely Edit (MUE) Schedule

Check the schedule of updates to Highmark’s Medically Unlikely Edit (MUE) table to help prevent claim rejections.

Codes and Bundle Rates

Therapy Bundle Payment Rate

  • wpa/ nepa
  • cpa/ sepa

See bundled daily reimbursement rates for PT, OT, and chiropractic services to plan costs and revenue.

Can’t Use Availity?

You may be able to submit requests through your clearinghouse or practice management system leveraging Highmark's Electronic Data Interchange (EDI).

Additional Guidance

Can't find the information you need? Want more details on claim requirements, programs, or policies? Check out Chapter 6 of the Highmark Provider Manual.