Highmark is launching a new Communications Hub on the Provider Resource Center on Dec. 1, 2025. This enhancement is designed to streamline access to critical information and improve the overall communication experience for our provider partners.
The new Communications Hub will become your main source of Highmark information, serving as a single, easily navigable destination.
Key features and benefits include:
- Centralized Access: No more searching through multiple sections of the website.
- Improved Navigation: The hub will feature an intuitive design and improved search functionality, making it easier and faster for providers to find the specific information they need.
- Enhanced Organization: New filters will allow providers to refine content by topic. For example: Authorizations, Claims and Billing, and more.
The Communications Hub will replace the Latest Updates section in the main website menu. Top articles will also be located on the homepage of the PRC just below the blue Quick Task bar.
What This Means for Provider News
Moving forward, Provider News will no longer be published in its current format as a PDF. You will still receive a monthly email on the last Monday of the month; however, it will link to a curated set of articles in the Communications Hub. This means you will easily see critical information and be able to search topics based on importance to your practice/facility and job function.
We encourage you to explore the new Communications Hub upon its launch on Dec. 1 and provide feedback through our website survey, which can be found by clicking on the light blue Give Feedback tab on the right side of the screen. We read all feedback and use it when considering future enhancements.
To ensure you never miss an update from Highmark, join our mailing list.
Quick Info
Never miss out on what matters. Subscribe to our emails and stay informed.
