NY Claims Submission and Payment Changes in 2026

Highmark is making important changes to how we deliver payments/remittances (835s) and process electronic claims (837s) for our New York providers. These changes are designed to streamline processes and improve efficiency.

Here's what you need to know:

• Payment Remittances Moving to ECHO Health: Effective Jan. 26, 2026, Highmark is expanding its relationship with ECHO Health to manage payments and remittances for Western and Northeastern New York. You should have received a letter in the mail from ECHO in November with instructions for what, if anything, you need to do to request payment in your preferred method. If you haven’t received a letter from ECHO, please call them at 800-892-2684.
• Transition from ASK Clearinghouse: Highmark is requiring New York providers who file electronic claims to transition from the ASK clearinghouse to Highmark-EDI for electronic claim submissions (837s) before our contract with ASK expires. Providers’ IT departments and their trading partners still using ASK should initiate transition to Highmark-EDI by visiting our EDI Trading Partner Business Center for Western and Northeastern New York at edi.highmark.com/edi-ny/home.

Summary of Key Dates:

• Jan. 12, 2026: Deadline to select alternative payment method with ECHO Health to avoid receiving payments via Virtual Credit Card.
• Jan. 26, 2026: ECHO Health begins managing Highmark New York claim payments.
• September 2026: Deadline to transition from ASK clearinghouse to Highmark-EDI.

Take Action Now!

Please refer to the instructions from ECHO Health that you should have received last month. To ensure uninterrupted claim processing and payment, it's crucial that you and your billing/IT departments are aware of these changes and take the necessary steps.