Training & Guides
Are you a new Highmark provider? Looking for more training? You're in the right place.
More Manuals and Guides
Find the resources and guidelines you need to help keep your Highmark member patients healthy.
Provider Data Accuracy Compliance
Help us keep the Highmark Provider Directory compliant and up to date.
Reference Guide of Highmark Member Programs
Get up to speed on the full range of programs and services available to Highmark members.
Cultural & Language Resources
Access resources on cultural and health literacy, commonly spoken languages, minority health, and more.
Health Equity and Access
We encourage our provider partners to further health equity, create inclusive environments for patients, and practice cultural humility.
Behavioral Health ACM Authorization Submission Manual
ACM simplifies the authorization request process for you and promotes efficient use of resources for network providers and for the Highmark’s behavioral health department.
Medicare Advantage Supplemental Requirements
Integrated set of policies, procedures and requirements that are applicable to participating facilities and are meant to supplement the Highmark Medicare Acute Care Provider Agreement
Additional Help
Provider Service Center
Can't find an answer? Call us: 8 a.m. to 5 p.m. EST, Monday through Friday.
Clinical Services
Still have questions? Call us: 8:30 a.m. to 7 p.m. Monday through Friday, 8:30 a.m. to 4:30 p.m. Saturday and Sunday.
