Invitation to Participate: Individualized Care Plan and Interdisciplinary Care Team

At Highmark Wholecare, we’re dedicated to the complete health and well-being of our members. Our goal is to empower care providers in keeping Highmark Medicare D-SNP members as healthy as possible. As a valued member of the Interdisciplinary Care Team (ICT), you are the first step to the success of our members’ care. Each Medicare member has an Individualized Care Plan (ICP), which they have access to on the member portal or by mail upon request. You have access to the ICPs for your panel, available on the provider portal. We encourage you to review the member’s care plan with them during their next visit.

We also invite you to participate in ICT meetings regarding your patients. The purpose of ICT meetings is to focus on our members and their specific needs to help achieve their overall health care goals. Each ICT meeting results in an updated Individualized Care Plan, so your input is critically important.

Please call the Case Management Department to schedule an ICT meeting for any of your Highmark patients at 1-800-685-5209 (TTY: 711).