Ensuring Members Receive Needed Care During the GLP-1 Shortage

The ongoing GLP-1 shortage has impacted diabetes care and created challenges for both patients and providers. As you know, GLP-1s have become increasingly popular for both diabetes and weight loss, leading to a significant supply shortage. We understand that this shortage has caused frustration for both patients and providers. Our goal is to work collaboratively with you to ensure that our members with diabetes continue to receive the care they need.

We have been actively reaching out to provider offices to discuss the shortage and explore alternative treatment options. However, we have encountered pushback from some offices. We understand that you are likely receiving a high volume of calls regarding this issue, and we appreciate your patience and understanding.

We want to reiterate that our outreach efforts are solely intended to:

• Inform you of the GLP-1 shortage.
• Identify alternative treatment options for our diabetic members.
• Ensure that our members have access to the care they need.

We believe that by working together, we can mitigate the impact of the shortage and ensure that our members receive the best possible care.

Here are some ways we can collaborate:

• Share information about alternative treatment options for GLP-1s.
• Work together to identify patients who may be appropriate for alternative therapies.
• Provide resources and support to help you manage the increased demand for GLP-1 alternatives.

We are committed to working with you to address this challenging situation. Please do not hesitate to reach out to us if you have any questions or concerns.

Pharmacy Quality: 855-845-6212

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