Physical Medicine Management

Physical Medicine Management

Last Updated: Friday, April 26, 2024

Program Changes

On December 4, 2023, Highmark transitioned utilization management (UM) of outpatient physical medicine services — physical therapy, occupational therapy, and manipulation services — from Tivity® to Helion.

For more information, read the frequently asked questions (FAQs) below.

Physical Medicine Management Program Changes FAQs

Instructional Videos

Click the links below to view the videos. If you experience an issue, please refresh your browser. If the issue persists, contact resourcecenter@email.highmark.com.

Availity

What Is Helion?

Helion is a health care technology and services company that helps payers cultivate high-performing networks while empowering providers to operate at their best — and in doing so, help patients heal better.

You can learn more about Helion here.

Related Links


For additional information and resources on submitting authorizations:

Obtaining Authorizations