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Contact Us

Provider Services is here for you and is your first point of contact for Highmark Health Options WV.

When to Reach Out

Contact Provider Services with questions about provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest Provider Manual for details.

Highmark Health Options (WV)

By Phone: 

833-957-0020

 

Hours of Availability:

8 a.m. to 5 p.m. EST, Monday through Friday

 

When contacting Provider Services, have the following information available:

  • Your name and provider number
  • Patient name and Member ID number
  • Type of service and date of service, if available
  • Claim number, if applicable

 

By Mail: 

Highmark Health Options WV
614 Market Street
Parkersburg, WV 26101

Administrative Claims Reviews (Provider Disputes)

Highmark Health Options WV
Attn: Claims Department
P.O. Box 1749
Parkersburg, WV 26102

Appeals and Grievances

Highmark Health Options WV
Attn: Clinical Provider Appeals
P.O. Box 1709
Parkersburg, WV 26102

Claims

Highmark Health Options WV
Attention: Claims Processing
P.O. Box 211349
Eagan, MN 55121

 

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About Highmark Health Options